携程旅行网新闻资讯

工作职责:

We are looking for an enthusiastic, responsible, and detail-oriented Trainer with strong organizational and communication (presentation) skills to join our Training Team.

？ Communicate/discover training needs, develop the training schedule

？ Conduct effective business and operations induction and orientation sessions

？ Maintain the training record and materials, optimizing training materials based on data and research

？ Keep the close cooperation with AI teams to continuously output qualified employees in line with the job requirements for the team

？ Track and compile collected performance data, follow up and evaluate trainee’s performance

？ Conduct training satisfaction surveys and get feedback from the trainees

？ Follow the Training & Coaching SOP and provide the valuable feedback

？ Consultation with other trainers, line manager, and leadership; deal with all kinds of work from Training Manager/Supervisor

任职资格:

？ Bachelor’s Degree or above

？ Proficiency in both verbal and written English

？ At least 2 years related working experience, better in tourism industry, or used to be a trainer or work for some management consulting company. We prefer someone who was engaged in AI chat-bot operation and understand how to maintain knowledge base.

？ Strong data insight and analytical skills

？ Proficiency in office software, such as Word, Excel, PowerPoint, Visio, etc.

？ Familiar with online training tools and have relevant training experience

？ Proficient communication skills, active learning capability, and a teamwork spirit

？ Great at internal and external coordination, and strong executive ability