康明斯(中国)投资有限公司新闻资讯

• Builds upon and maintains existing relationships by supporting the account team in selling the organization's products and services to an assigned set of customers or a geographic region.
• Supports account teams in the selling of the organization’s products and services.
• Supports the account team to meet goals of increasing sales within assigned accounts.
• Responsible for supporting the account team in developing and maintaining positive customer relations.
• Coordinates internal communication and interfaces with the account team.
• Provides information to the account team to support the negotiation and implementation of contracts with accounts.
• Assists in organization of customer visits and negotiations
• Supports Customer Focus Six Sigma initiatives to strengthen relationship with customer.
• Coordinates communication and interfaces with the customer at appropriate levels.
• Act as a champion for the voice of the customer within the business.

Skills

• Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Ensures accountability - Holding self and others accountable to meet commitments.
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Resourcefulness - Securing and deploying resources effectively and efficiently.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Manages conflict - Handling conflict situations effectively, with a minimum of noise.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Data Analytics - Interprets information relying on knowledge of business or functional frameworks, and leverages analytical problem-solving tools to draw conclusions and communicate meaningful patterns that drive business insights; assesses quality of data as an initial step of the analysis.
• Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.
• Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals.
• Market Forecasting - Analyzes and interprets market data from a variety of internal and external sources and modeling to formulate unbiased market projections specific to business segment.

Education, Licenses, Certifications

• College, university, or equivalent degree in marketing, sales or a related subject required or equivalent industry experience.
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience

• Basic relevant work experience required.
• Location: Changchun
• Additional Key responsibility:
• Onsite customer support: ensure effective customer communications; identify opportunities and gaps; support sales; support BIS issue investigation and resolving; coordinate local resources to speed up service support