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Retail Operation Manager will act as a focal point in retail store operation and communication. This position will partner with cross-function teams in ensuring operational excellence and plays a critical role in efficient communication between head office and retail stores.
ESSENTIAL JOB RESPONSIBILITIES
Data Analysis:
· Provide actionable insights on sales KPIs to achieve business goals.
· Regularly analyze store’s operational performance & and set sales targets based on reasonable sales forecast by door by month.
· Daily, weekly, monthly, quarterly update retail report for management team and stores.
· Optimize existing reporting system through coordinating with other functions.
Store Operations:
· Support the implementation of Retail Excellence and continuously explore new areas of improvement.
· Oversee all kinds of store expenses including store supplies, cleaning, interior maintenance etc., and strive to control operational cost.
· Being self-motivated as a team member and do considerable thinking to better support retail team by improving operation tools and S&OP accordingly.
· Partner with cross-function teams to ensure appropriate assortment of store
Qualification & Experience:
· Bachelor’s degree and above, at least 7 years’ working experience of retail operation and business intelligence related, ideally in the retail industry
· Excellent working knowledge of analytics tools, experience with Power BI preferred
· Deep knowledge of retail data & analytics, including retail business planning
· Self-motivator and enjoys working in a fast-paced environment
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